For users with StarTech branded expansion cards, the StarTech support page provides similar certified drivers and installation guides. Installation Guide
You might have asked yourself, "Why isn't this working right out of the box?" It's a great question. The answer is simply that modern operating systems don't include drivers for every piece of hardware ever made.
Receipt printers, barcode scanners, industrial machinery, and programming hardware.
Windows 10 requires drivers to be digitally signed. If the driver is older, Windows might block it. You may need to disable driver signature enforcement in Windows 10's advanced startup options to allow installation. B. "Code 10" or "Code 43" Errors ch382ssp-1107 driver windows 10
If the card shows a "Device cannot start (Code 10)" error after installation, it is usually a power management or motherboard slot seating issue.
Ensure your motherboard's PCIe slot is active and not sharing bandwidth with another device that might disable it. StarTech.com If you'd like, let me know: Is your card missing the COM port or showing an error code (like Code 10)? Are you trying to connect a specific device like a thermal printer CNC machine Do you need the Windows Server version instead?
Scroll down and look for or Other Devices . Step 3.3: Force the Manual Update Right-click the missing PCI Serial Port or CH382 entry. Click Update driver . Choose Browse my computer for drivers . For users with StarTech branded expansion cards, the
Once the restart is complete, verify that the drivers are working correctly. Open . Expand Ports (COM & LPT) .
: Official drivers from WCH, such as the CH38XDRV.EXE package, are Microsoft WHQL Certified , meaning they have undergone rigorous testing to ensure stability and security on 32-bit and 64-bit Windows 10/11 environments.
The CH382SSP-1107 seems to refer to a specific hardware device, likely a USB or serial converter chip made by WCH (WinChipHead), a company known for producing USB-to-serial chipsets. These chips are commonly used for converting USB signals to serial (RS-232) signals, facilitating communication between modern computers, which often lack serial ports, and older devices that still use serial connections. You may need to disable driver signature enforcement
Restart Windows 10 in Advanced Startup mode. Choose Troubleshoot > Advanced options > Startup Settings > Restart . Upon reboot, press 7 or F7 to select Disable driver signature enforcement . Re-run the installation script. Com Port Conflicts
If "ch382ssp-1107" refers to a printer or scanner, you might also try using a universal driver if one exists, or contact the manufacturer for support.
Click , navigate to the extracted folder containing the downloaded driver files, and ensure the box for Include subfolders is checked.