Look at the top of the software window. If the printer is properly connected in Service Mode, the program will automatically detect your model and enable the configuration buttons. If the buttons are greyed out, your printer is not properly in Service Mode or the USB connection is faulty.
Generates specialized grid and alignment patterns to diagnose hardware health. Why Version v4720 Matters
Fortunately, you do not need to buy a new printer or pay for expensive repair services. The is a specialized software utility designed to reset the waste ink counter and resolve maintenance mode errors on a wide range of Canon Pixma G-series, MG-series, and IP-series printers. service tool v4720 download verified
Given the security risks and technical hassle, you might consider safer alternatives:
Its primary use is resetting the "absorber counter" after you have cleaned or replaced the felt pads inside the printer. Look at the top of the software window
The waste ink pads are made of dense felt designed to absorb excess ink from cleaning cycles. If you reset the software counter multiple times without replacing or washing the physical pads, ink will eventually overflow out of the bottom of the printer, risking damage to your desk or internal electrical components.
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Flashes the permanent memory of the printer.
Service Tool v4720 is a specialized software utility designed by Canon to service, maintain, and reset specific Canon PIXMA inkjet printers. It allows technicians (and advanced users) to communicate directly with the printer's firmware to reset the ink absorber counter, clear error codes, and perform maintenance functions like head cleaning and nozzle checks.
To use this software, your printer must be in and connected via a USB cable ; LAN or Wi-Fi connections generally do not work with this utility.