Reduce manual workload and keep your ticket queue organized with these automation-focused options. AI Spam Closer
: A quality-of-life plugin that stops the agent view from automatically scrolling to the latest message.
Ice water replaced his blood. He refreshed the page. The plugin list now had a new entry at the top: osticket plugins list
: Notifies staff members when they are tagged (e.g., @name ) in a ticket note.
: Enables Single Sign-On (SSO) by using the web server’s authentication. Reduce manual workload and keep your ticket queue
Real-time notifications for Slack, Microsoft Teams, and Mattermost.
osTicket Plugins Overview osTicket provides a modular system that allows you to extend the functionality of your help desk without altering the core code. Official and community-driven plugins cover areas such as authentication, storage, and auditing. Official Core Plugins He refreshed the page
Adding a new plugin to your help desk requires just a few simple administrative steps.
: Allows agents to combine duplicate issues into a single thread or link related parent-child tasks together. 🛠️ How to Install Plugins in osTicket