echo "agi_request: vicidial.php agi_network: yes agi_channel: SIP/test agi_callerid: 5551234" | php /usr/share/astguiclient/agc/vicidial.php
When a call connects, the script displays the lead information (name, address, custom fields). Once the call ends, the agent uses the interface to select a (e.g., Sale, Answering Machine, Call Back). This choice dictates when and how the lead will be dialed next. Essential Configuration & Customization Options
Over the years, VICIdial’s interface has seen iterations, which can sometimes cause confusion. The standard version of the agent screen, generated by agc/vicidial.php , is often described by developers as the classic or "not-so-pretty stock version". Some customized distributions, like GoAutoDial, have introduced their own variations. In those builds, you might find a separate directory named agc.new that holds a visually updated interface, while the original agc/vicidial.php remains for compatibility. If you are customizing the interface for your own team, it is crucial to identify which version your VICIdial installation is actively using—whether the traditional agc or the newer agc.new .
/var/www/html/agc/ ├── vicidial.php # Main agent login and interface (the heart of AGC) ├── style/ # CSS and visual styling assets ├── api.php # Agent API endpoint for programmatic control ├── options.php # Custom configuration options (created from options-example.php) ├── agc_fr/ # French language AGC files ├── manager_send.php # Internal manager communication script (security-critical) ├── SCRIPT_multirecording_AJAX.php # AJAX recording functions └── ... (additional supporting scripts) agc vicidial.php
Inside /var/log/astguiclient/agiout.log or VICIDIAL_AGI_OUT.log :
One of the main reasons people search for agc vicidial.php is to troubleshoot errors. Below are the most frequent issues and their solutions.
graph TD A[Vicidial Dial Process] --> B[agc_vicidial.php] B --> CCall Type? C -->|Outbound| D[Query AGC for Message/Carrier] C -->|Inbound| E[Route to AGC IVR] D --> F[Apply AGC Response] F --> G[Log Call to AGC DB] E --> G echo "agi_request: vicidial
VICIdial generally does not require exotic PHP modules, but the following extensions should be present: mysql (or mysqli for more recent versions), curl , json , gd , session , and pdo_mysql . Memory limitations can also prevent the AGC interface from rendering properly. The PHP memory limit should be at least 256MB for production environments.
Since agc vicidial.php runs under PHP-CLI, create a dedicated php-cli.ini with:
Located within the /var/www/html/agc/ directory of a standard ViciBox installation. In those builds, you might find a separate
When an agent navigates to https://your-server-ip/agc/vicidial.php , they initiate a multi-step verification sequence:
Note: Always check your specific version's file structure, as the Vicidial community frequently optimizes code organization.