The home screen of the TSplus Admin Tool should now reflect your correct license tier (e.g., TSplus Enterprise Edition ), the explicit number of allowed concurrent users, and the expiration date of your updates/support period.
Follow these steps to legally obtain your .lic file from the official TSPlus portal.
A common issue is cloning a virtual machine. If you clone a server with TSplus already installed, the new server will have the same Computer ID and name as the original. This will cause a license conflict because TSplus sees two servers with the same identifier.
If you need a on this subject, here’s a short, practical essay instead. It explains what TSplus is, how licensing works, and safe download practices — avoiding pirated or misleading “lic” files. tsplus license lic download
Without this file, TSPlus reverts to a 15-day trial mode. Once the trial expires, remote connections are blocked until you download and install the correct .lic file.
| Problem | Likely Cause | Solution(s) | | :--- | :--- | :--- | | | Firewall, Antivirus, or Browser settings are blocking the TSplus license server. | • Temporarily disable antivirus during activation. • Ensure your firewall allows access to the IPs 93.88.241.55 and URLs like dl-files.com . • Check your browser's "Active Scripting" is enabled. | | Fatal Alert Code 40/70 (TLS) | Certain TLS cipher suites are disabled on your system. | Download and run IIS Crypto 4.0 (a free tool) to check and re-enable the required TLS ciphers. | | "Failed to validate hardware identifier" | License conflict, often from cloning a server or major hardware changes. | • Rename the new/cloned server and restart. • Follow the rehosting process (requires active support). | | AdminTool shortcut is missing | The shortcut was accidentally deleted or moved. | You can always find the AdminTool here: C:\Program Files (x86)\TSplus\UserDesktop\files\admintool.exe . |
The process for activating your TSplus license varies based on whether your server has an internet connection. Below are the instructions for online, offline, and legacy activation methods. The home screen of the TSplus Admin Tool
the file to the offline server (e.g., via USB drive).
Need further assistance? Visit the official TSPlus support knowledge base or open a ticket at support.tsplus.net.
Click . Your browser will download the custom .lic file. Step 3: Apply the Downloaded .lic File to Your Server If you clone a server with TSplus already
Activates the software, removes trial limitations, and unlocks functionality.
By default, TSplus stores license files in one of the following directories, depending on the version and OS architecture: