Reputable printer technician communities often host direct links to the .zip or .rar files.
Connect the printer directly to your Windows PC using a . (Service Mode operations do not work over Wi-Fi).
Using the Canon Service Tool requires your printer to be in a special hardware state called .
: Re-aligns factory default configurations. Compatible Canon Printer Models
Because the Service Tool is an internal utility intended for authorized service centers, Canon does not host a direct download link on its public consumer website. Avoiding Malware and Scams
If you reset the counter without cleaning or replacing the pads, excess ink will eventually overflow out of the bottom of the printer, damaging your desk, carpets, or the printer’s internal circuitry. For a sustainable fix, open the bottom casing of the printer, wash the felt pads thoroughly with warm water, let them dry completely, and reinstall them alongside the software reset.